Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We do our absolute best to make sure you are happy with your purchase, but please note that we are a small business and cannot honor every return request. We make decisions based on the specific customer issue. Please see the guide below that outlines how we manage return scenarios:  

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number from your receipt.

Please Note: If you are returning items for reasons other than manufacturers defects (i.e. order arrives damaged or defective) or order errors (i.e. wrong item in the box), you may still be eligible for a return, but you will need to ship the item back at your own cost. 

To start a return, you can contact us at rstcommerce0@gmail.com. Please provide the order number and reason for return. Please note that returns will need to be sent to the following address:

ATTN: Returns
2801 Parklawn Drive. 
Ste 202
Midwest City, OK 73110

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rstcommerce0@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rstcommerce0@gmail.com.