Faqs

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 business days for your order to ship out from our warehouse and 3-5 business days for order's transit time, once shipped. Specific shipping times depend on your location and the shipping options chosen at checkout.
If you don't have a tracking number after 7 business following your order please email us at rstcommerce0@gmail.com.

I am not in love with my order, can it be returned? 
If your item arrives damaged, we will replace it at no cost to you.

If you are not happy with your order and want to return it, you may return your order within 30 days of the purchase date. You must ship the item back at your own expense, and once we have received the product we will refund the full amount of your original purchase. Please Include the name from the order and order number on the returned parcel(s). E-mail us the parcel tracking number/link along with your name and the order number: rstcommerce0@gmail.com

What happens if I receive the wrong item?
If you receive the wrong item, size, or color we will correct it at no cost to you. We typically send replacements immediately (if available) and send prepaid return envelopes to return the original item. If you received the wrong item(s) in your order, e-mail us right away at rstcommerce0@gmail.com

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at rstcommerce0@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Do you ship internationally? What are expected international shipping times?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Shipping times for international orders range from 7-25 business days.

I have a question that wasn't answered, can you please help?
Please send us an email to rstcommerce0@gmail.com and we will be happy to assist you in any way we can.